New Chapter Home Improvement

January 2026

Google

Cathy Guild

NCHI did an awesome job beautifying my mothers home! It looks spectacular!! Everything came out so good right down to matching the ceiling design. It was perfect!! I appreciate them so very much. They are my #1 Team for home repair and remodeling. We couldnt be happier!

January 2026

Google

Carol Woolfe

They did a good job covering everything in the bathroom and bedroom they were painting. And once they painted, they put things back together just as they had been when they got there. And the painting was done well. Great job!

December 2025

Google

John Willis

The entire process from the initial phone call, to the on-site visit and estimate, to the actual work performed was top shelf! And when the work was performed and we didnt need as much as projected, they adjusted our estimate. We would highly recommend them! Joanne & John Willis

November 2025

Google

Carol Ann Petruccelli

Terrific jobs fixing the stairs. They look amazing.

November 2025

Google

Alexis Washburn

We worked with New Chapter Home Improvement on an exterior paint job which turned out fantastic! Both on-site and office staff at New Chapter communicated with us regularly regarding updates about the project and did a final walk through with us when the project was over. When they noticed some window trim damage that needed repair they very transparent about the change orders and helped us avoid having to find another contractor to do that small repair work. We look forward to working with them again for future project needs.

August 2025

Google

Master Simba

New Chapter Hi Services did a great job on my carpentry and interior house painting project! The field team was skilled and efficient, and the office staff was very professional and easy to work with. Im really happy with the results and will definitely use them again in the future. Highly recommended!

August 2025

Google

Rodney Lister

New Chapter Home Improvements has done a fair amount of work for me over the last year. They have always been completely reliable and they have always done fabulous work. In addition they are always friendly and considerate. I look forward to working with them in the future, and I recommend them to anyone enthusiastically and without any reservations at all.

August 2025

Google

Mara Bangura

I had an absolutely fantastic experience with NCHI Services from start to finish. They repaired a misaligned closet door and painted two rooms for us, and everything about the process was smooth, professional, and high-quality. Communication was clear and consistent, with regular check-ins that made me feel informed and cared for throughout. The painters were efficient and did beautiful, detailed work, and the carpenters went above and beyondespecially when they discovered that a previous contractor had installed the wrong-sized door. They problem-solved quickly and skillfully, saving us from what could have been a long-term headache. They also did a wonderful cleanup job once the work was completeeverything was spotless, which I really appreciated. From the very first consult with Vicki, the owner, to the coordination from Mica in the office, every part of the experience was top-notch. Ive worked with many contractors over the years, and this is the first time Ive felt that a contractor truly cared about their customer along with getting the job done right. We will be returning customers! Highly, highly recommend!

July 2025

Google

John Riordan

New Chapter has done several good-sized residential carpentry and painting projects for us over the past several years. We keep returning to them and will continue to do so because they do excellent work and are a genuine pleasure to deal with. We highly recommend then without reservation.

June 2025

Google

John Ziarko

What a wonderful Co. They are terrific workers who are very reliable, professional, and friendly. I would not hesitate to use them for any home project. They have my highest respect.

March 2025

Google

Robert Sinnott

Still Stellar, just used them again, my go to team for almost a decade now. Vicki and mario are responsive and make sure the job is done right. I have used them almost a dozen times on both small and large projects across multiple residential properties. Helped me prep a property for sale quickly in under 2 weeks

February 2025

Google

Georgia Giannoukos

Amazing team. The quality of the work is excellent. Their prices are extremely fair. I will definitely use again.

February 2025

Google

Lawrence Sheppard

New Chapter started the work on my house, the week after my mother passed away. I have to say Vicki and her team were very obliging and sympathetic while I had to handle the preparation of my mother's service. They did a fantastic job and I am definitely going to use them for another upcoming project. You can't go wrong choosing New Chapter!

February 2025

Google

Lori Fitz

The ceiling of our 3rd floor bedroom needed to have panels removed and replaced in order to support insulation in the attic. NCHI did a fantastic job of the project starting with the demo, adding a layer of insulation and drywall to the ceiling. They painted the ceiling and walls to finish and left the room spotless clean. The process from start to finish was smooth, and crystal clear communication from Vicky and Romeo. We had such a great experience, we hired them to repair the ceiling in a second bedroom. Both crews were respectful of the house and were very quiet. Mica gave us clear communication for the 2nd project. We will be hiring NCHI in the future whenever we have more home improvement projects.

January 2025

Google

Corey Burrows

Excellent work on a small job we hired them for! Transparent, fair pricing and had great communications on any questions that arose during the process. Highly recommend!

January 2025

Google

Bobbie Carlton

Loved this whole experience! Our bathroom has been awaiting a paint job for literally years. The fabulous New Chapter experience started with a visit by the owner, Vicki, who measured the space, provided some much needed input on color and finishes, and reassured me that our 100+ year old house's sad walls would be prepped and painted. The proposal was clear and very reasonable. We were very quickly able to get our appointment scheduled and on the appointed day and hour, our super polite and friendly team was at our door. They were so careful - even protected our floors as they went about their work. I was absolutely amazed at the quality of work. Our bathroom's old walls were sanded, holes were filled and everything was painted in one day. I can't wait to redecorate.

January 2025

Google

Mel C

I recently contacted New Chapter Home Improvement, and the entire team were a pleasure to work with. They understood my concerns and were more than willing to collaborate with me. Their guidance and suggestions for fixing the siding issue were excellent. I will definitely hire them again in the future.

November 2024

Google

J. Lewis

No shows to appointments. Waste time of their customers.

October 2024

Google

Richard Petruccelli

NCHI team was unbelievable from the time we first met them for a quote to the day they finished the project. If you need something done make them your only call. The service was spectacular and pricing was detailed and very fair.

September 2024

Google

Karen Chan

New Chapter did a great job installing a new composite deck for my condo unit and some roof repairs for our building. Romeo the office manager checked in regularly to provide updates. Work was completed ahead of schedule and we are happy with the end result.

September 2024

Google

Ellen Sklaver

I needed my sink, kitchen floor, and living room windows replaced and was very impressed with their service. They did a great job and got it done in a timely fashion. They sent pictures of the completed work every night. I had a slight issue with the cleanup when they were finished. They responded to my email within minutes and sent them back that day to finish up.

December 2023

Google

Malka Yaacobi

Amazing service, prompt, helpful. Honest pricing, attended to small and big details with a smile. HIGH QUALITY CRAFTMANSHIP.

December 2023

Google

Garey House

Great company and easy to work with. Job quality is top notch and will work with them again. Customer service is excellent, and communication is often and consistent. Definitely recommend!

December 2023

Google

Marie Morisset

They always arrived on time, maintained a clean and organized workspace, and treated our home with respect. We were regularly updated on progress, and any questions or concerns we had were addressed promptly and professionally.

August 2023

Google

Chandra Banks

NCHI did an outstanding job! Excellent and quick service throughout. Vicki and Romeo are incredibly amiable and simple to contact. My entryway was power washed by Leroy, the field supervisor, and he did an excellent job. Highly recommended!